VMAX® IP Plus™ is an easy to use PoE NVR that allows you to go from power up to monitoring in less than three minutes! UNLIKE ANY OTHER™!. The DDNS is a static “stand-in” address for your router’s Public IP Address that can be configured through the DVR. 5 · 1. Connecting To A Site. All three (3) versions of the recovery firmware will be downloaded. DW Spectrum - FQDN or Allowlist for DW Cloud Access. VMAX Analog Series (960H) VMAX A1 Series (2. By default, the NVR is set to an IP Address of 192. To set up a DDNS address for your DVR: At the DVR, navigate Setup Menu > Network > DDNS. VMAX A1 Plus DVRs support HD-Analog and HD-TVI signals up to 5MP, and CVBS up to 960H. Default ID: admin. The Digital Watchdog Support KB is currently undergoing construction. This model can be identified by the part number on the sticker, starting with “DW-VMAX”. 0. 17499. Click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. Unauthorized Dealer Policy. The feature is available for all MEGApix ® single-sensor IP cameras as well as VMAX IP Plus NVRs. VMAX A1 Plus Series . Click the OK button, then select Yes for the confirmation pop-up. If the VMAX® IP Plus does not begin to detect motion and record video, further troubleshooting is necessary. digital-watchdog. Testimonials. It is recommend - ed that the user read the entire instruction manual for complete and proper installation and usage. High CPU Usage Troubleshooting. DW® Logo Merchandise. Title Type Release Notes Version Update Date Compatibility Size; ACS v2. Help Desk Software by HappyFox. Sites contain the network connection information that Pivot CMS uses to communicate with your recording unit. Connect External Devices Follow the diagram below to connect all necessary external devices to your DVR. Carefully place a hand on the hard drive, to hold it in place, and turn the DVR over. Troubleshoot camera connection issues before concerning yourself with the Web Viewer. Menu. VMAX Series (960H) VMAX A1 Series (2. The DDNS is a static “stand-in” address for your router’s Public IP Address that can be configured through the DVR. VMAX ® IP Plus™ 6 1. Developer's Description. To set up a DDNS address for your DVR: At the DVR, navigate Setup Menu > Network > DDNS. 1, the system will keep the same password. Use the following flowchart to troubleshoot a non-responsive standalone DVR or NVR unit. 31-v6. Dallas Morning News editorials are written by the paper's Editorial Board and serve as the voice and view of the paper. 446. Forum. My Watchdog. Refresh the web page and log in to the Web. If the network issue was caused by a power interruption, power-cycling the NVR may re-establish network communication with the router. 12:. Webinars. Password Password Reset Forgot Password Password Recovery NVR Spectrum Blackjack. 52) VMAX® A1 Plus™ 16-channel (v1. Connect all necessary cables to the DVR 4. 1 * Digital Watchdog DW-VMAX480D 8 2. 866. If the status shows an error or failure during the port check, Reboot the NVR. MORE DETAILS: Additional information about this protection plan is available within the “Product guides and documents” section. 1. CMS Software Crashes![][1] **CMS Software Crashes** ----- **Affected Roles: **Administrator **Related Digital Watchdog VMS Apps:** Pivot CMS, C3CMS **Complexity. 77Bandwidth Limitation. The DVRs offer a seamless upgrade to HD resolution for new ROI from existing coaxial infrastructure. By default, multiple Digital Watchdog VMAX products installs with default user. By default, the machine should log in with username admin and an empty password field. On the Network menu, set the NVR to a DHCP (Dynamic) Network Type. 3 VMAX A1 G4™ DVR 1. 6: Upgrade to 3. Download it for free and get started with your security system. Skip to content DW Homepage. 1MP DVRs can be used with the CHeKT Video Verification Solution by utilizing the "Video Stream URL" Mounting Method. 160 and a Gateway Address of 192. DW VMAX IP® Plus Video Latency Troubleshooting-----Affected Roles: Administrator. Real time 950h recordict vmax960h (157 pages) DVR Digital Watchdog VMAX480 User Manual. Here is a list of the ports that need to be forwarded for a Digital Watchdog DW-VMAX 8 DVR: Digital Watchdog DW-VMAX 8 - PC. Go to the Site menu to register a new site with the QR code scan. You are using an unsupported browser. Digital Watchdog DW-VA1P16 16-Channel Universal HD over Coax Digital Video Recorder, No HDD included. 83: 01/29/2016: 29. Third Generation VMAX® IP Plus. Write a review. The new remote viewer with a user-friendly Graphic User Interface allows remote control of Digital Watchdog’s new VMAX Plus™ NVR/DVR. 1. Full D1 (720X480), 2CIF, or CIF - variety of resolutions, giving the highest possible digital recording quality across multiple channels. 3. 8 MB) · Digital Watchdog VMAX 960H CoreDigital Watchdog Vmax Mac Software Best Mac Photo Album Software Best Software For Floor Plans On Mac Note Taking App With Pdf Annotation Mac Free Messages App On Mac Not Showing Contact Names. VMAX A1 Plus Series (5 MP) VMAX IP Plus Series. 264 linux embedded dvr (74 pages)Digital Watchdog DW-VG494T4P VMAX IP G4 4-channel PoE NVR with 5 bonus channels, with 4TB Hard Drive Included. Digital Watchdog's (DW) Inferior Image Quality and Analytics Tested on Feb 02, 2023. My Watchdog. If the VMAX® IP Plus does not begin to detect motion and record video, further troubleshooting is necessary. Firmware Version: VMAX A1 Plus v1. 0 or newer. The VMAX A1 PLUS series features hybrid DVRs that support both analog and IP cameras, making it an excellent. Recovery Firmware for the VMAX IP Plus. Related Manuals for Digital Watchdog Vmax 960 H. Note: If you have not completed the Network set up process, please read the following article most relevant to your DVR model: Network Setup For A VMAX DVR. 1. DW Resource Library. Before testing the NIC of the standalone unit, make sure that the issue is not being caused by network errors such as blocked ports or IP address conflicts. Hd over coax dvrs (2 pages) DVR Digital Watchdog HDF1212E User Manual. Digital Watchdog Knowledge Base . Scroll down the product page of your unit and locate the. Click the Save button to apply the change. For Immediate Release . 160 and Gateway - 192. 2. 00 MB: Download: View All Software. In the DW Spectrum® IPVMS desktop application, right-click on the server. . Contact Digital Watchdog service; Troubleshooting; Security information; Click to enlarge image: We recommend checking out our talk threads on the Digital Watchdog VMAX 960H Flex 16-Channel DVR DW-VF960H164T, which address similar problems using connecting and setting up Digital Tape Recorders (DVRs) Digital. Note: If you are using a Windows OS to test the NIC, please read Standalone Network Interface Card Troubleshooting (WinOS). Requesting a Password Reset. Testimonials. Click the “Get Stream” button, then click the “Setup” button for the REC. Brand: Digital Watchdog | Category: DVR | Size: 2. Requesting a Password Reset. 4. Check for any Bad Blocks or if the drive Temperature is exceeding 65o C. VMAX IP Plus - Advanced Camera Management Menu. For Sensor setup, access the Alarm settings menu of the VMAX IP Plus. Product description. VMAX® A1 PLUS™ SERIES DVRS. At the NVR, log in as an Admin, right-click with your mouse, and select Menu > Network > Network. 168. Knowledge Base. Password Password Reset Forgot Password Password Recovery NVR Spectrum Blackjack. 2. The . Insert four mounting screws to secure the hard drive to the inside of the DVR. November 17, 2023 at 11:36 PM PST. PathFinder ™ allows users to connect, view, playback and search video from their DW ® video. PathFinder™ P2P web access is not supported by this version. The Security Settings window will display. VMS Software Articles - Pivot CMS, C3CMS, etc. VMAX® A1 Plus™ Universal HD over Coax 8-Channel Digital Video Recorder Find a Reseller Request a Demo Contact Us FAQs. Event – select the device(s) from the list and select “Sensor”. Login to check support ticket status. 31: 12/04/2015: VMAX 960H Core: 28. net as the server. Note: It is recommended to use either Google Chrome or Mozilla Firefox to use the flowchart. This helps to connect as well as control Digital Watchdog’s CCTV cameras on PC. Click on the Security tab, then click the Custom Level button. How to hard reset digital watchdog DVR. Third Generation VMAX® IP Plus Series v1. RTSP streams offer a secondary backup location for recorded video and smart home integration, an alternative for ONVIF integration and a way to broadcast a stream to live streaming services, such as CCTV live. DW® VMAX IP G4 NVRs. Title Type Release Notes Version Update Date Compatibility Size; ACS v2. com digital-watchdog. 3. The Real Time Streaming Protocol (RTSP) uses TCP communication for an end-to-end connection between devices. Table of Contents. 446. The Security Settings window will display. The VMAX A1 Series DVR archives and stores camera video to its local hard drive as cameras stream video. The camera then encrypts its RTSP stream a second time using TLS, using the encryption's user ID and password. Vmaxd1 advanced h. It is recommended to use either Google Chrome or Mozilla Firefox with the flowchart. Right-click with the mouse and select Setup Menu from the context menu. Default ID: admin. Note: It is recommended that you are onsite when troubleshooting network issues. Complexity: Medium to High. American company Digital Watchdog's (DW) cameras have consistently ranked among the worst in numerous IPVM tests of image quality. Digital Watchdog® Launches VMAX® A1 G4™ DVRs . Digital Watchdog VMax Flex DW-VF8 User Manual (122 pages) H. 54 Firmware Firmware Update Firmware Upgrade Firmware Patch Pathfinder P2P DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866). Date Created: March 2, 2020-----Recording Errors. Digital Watchdog End of Support Life (EOSL) Products List DW Spectrum - FQDN or Allowlist for DW Cloud Access MEGApix ANPR - Best Practices and Setup Recommendations DW Blackjack RACK - Collecting Dell SupportAssist Logs VMAX IP G4 - Recovery Guide 10/24/2023 - Release Notes - DW Spectrum IPVMS Software Update. The DVR can be connected to 16 cameras simultaneously and features an audio input and output, as well as a sensor input and. Network Setup For A VMAX A1 Plus (5 MP). 17-Jul-2023. Click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. 446. When paired with the revolutionary. The VMAX IP G4 is an easy-to-use embedded PoE NVR that allows you to go from power up to monitoring in minutes! Available with up. The VMAX A1 G4 Universal HD over Coax 4-Channel 5MP DVR from Digital Watchdog records HD analog, HD-TVI, and standard coax signals in up to 5MP resolution. VMAX IP Plus Network Troubleshooting. If so, you may either wait on the line for the next available technician or leave a voicemail, clearly outlining your case, when you are prompted to set up a callback. DW VMAX IP Plus Video Latency Mar 04, 2021. **NOTE: If you have already created a password prior to updating the VMAX® IP Plus to v1. DW Spectrum ® addresses all the primary limitations of managing enterprise-level HD video while boasting the industry’s lowest total cost of deployment and ownership. Customer Login. Use the following flowchart to troubleshoot DDNS connection issues. The new. DVR Digital Watchdog VMAX HD User Manual. Download the recovery firmware files from the link above. Related Digital Watchdog VMS Apps: DW Spectrum IPVMS. DW Blackjack® units will typically not require a login to access the OS, but VMAX® DVRs and NVRs do require the user to. (866) 446-3595 Digital Watchdog Profile and History Digital Watchdog® (DW®) empowers our customers as the industry-leading single source of value-driven complete solutions for all video surveillance applications (HD over Coax® / hybrid / IP enterprise), focusing on ease of use and. By default, the NVR is set to IP Address – 192. VMAX Analog Recorders . VMAX® A1 PLUS™ SERIES DVRS. My Watchdog. The camera then encrypts its RTSP stream a second time using TLS, using the encryption's user ID and password. 3572. If you are able to connect with the server through your current network connection, the login page of the server’s web client will display. Related Digital Watchdog VMS Apps: C3CMS. If you're still having trouble or need more information, please call us today at (866) 446-3595. . TERMS & DETAILS: More information about this protection plan is available within the “Product guides and documents” section. 10, 2023 / PRZen / CERRITOS, Calif. (VMAX A1 Plus)** ----- **Affected Roles: **All Users **Related Digital Watchdog VMS Apps:** Web Viewer **Comple… Setup. Enable the “Use Pathfinder” setting to activate the PathFinder (P2P) service. Quickly find and download information about our products, including. Troubleshooting articles for the VMAX A1 Plus Series. 168. Once logged-in as the Administrator, right-click with the mouse and select Menu. Click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. These applications can connect with recorders and DW Spectrum Server hardware either directly (by IP Addressing) or through DW’s Peer-to-Peer (P2P. Remove the four mounting screws that secure the hard drive to the inside of the DVR. dwcc. Troubleshooting. Networks are typically comprised of two main parts: Follow the instructions below to update the VMAX® 960H/960HFlex to the latest firmware build: Open a web browser and visit Enter the model number of the DVR (located on the sticker, physically on top of the unit) in the search box, then select your model. 0. Click the OK button to upload the footage. On the Network menu, the DVR will be set to a DHCP (dynamic) Network Type and is set to IP Address - 192. 2. The VMAX® A1 Plus™ can record 1080p video at real-time 30fps. Answered Unanswered 0 helpful 3 answers How to reset password on a Digital Watchdog VMax 4 hold the OK button on the remote for 30 seconds. It may cause malfunction or fire. 255. The Status at the bottom of the window will indicate if a P2P. This article will outline the information required for a Password Reset Form. Note:It is recommended to use either Google Chrome or Mozilla Firefox with the flowchart. Developer's Description. In the Network menu, click the Maintenance button, then select HTTPS/Certificates. Fill out device information in the device manager. To set up a DDNS address for your DVR: At the DVR, navigate Setup Menu > Network > DDNS. Quickly find and. The PathFinder menu will display the recorder’s PathFinder ID and QR code. Software. Provide the device’s IP address, port, username, password, hardware type, etc. VMAX A1 Plus Series (5 MP) Use the following flowchart to troubleshoot video backup issues when exporting video directly from the DVR. Forum. From 2. DW-VC = VMAX 960H Core. 0. Refer to their individual manuals for additional information. 2020 Customer Webinar Recording: VMAX® A1 Plus™ DVR and VMAX® IP Plus™ NVR Pro Tips and Tricks June 11, 2020 Customer Webinar. 1 MP) VMAX A1 Plus Series (5 MP) Troubleshooting. VMAX IP PLUS Third Party 3rd Party Troubleshooting Network ip cameras camera Camera Management Illustra ONVIF DHCP Auto discovery Flowchart: Troubleshooting A Non-Responsive DVR/NVRYou are using an unsupported browser. 17-Jul-2023. By default, most Digital Watchdog MEGApix® cameras are assigned to the IP address of 192. Select the Model of your DVR. Note: If you are experiencing recording issues with your VMAX® IP Plus and do not believe that it is due to the system recording settings, check out Troubleshooting Recording Errors For A VMAX IP Plus. 446. Get help from Digital Watchdog’s Technical Support professionals. However, cameras that are sold in a ‘bundled system’ may not function properly as they are intended to be used. The VMAX A1 Plus (5 MP) and VMAX A1 G4 (4K) DVRs feature Audio-In and Audio-Out (I/O) support, which enables users with the ability to. At the DVR itself, log in as an Admin, right-click with your mouse, and select Menu > Network > Network. 1 MP) Recovery Firmware For The VMAX A1 (2. Related Digital Watchdog VMS Apps: DW Spectrum IPVMS. Refer to their individual When the DVR boots up, it will be in protective mode 4-Channel 8-Channel 16. The VMAX® A1 Plus™ can record 1080p video at real-time 30fps. Get help from Digital Watchdog’s Technical Support. Next, click on “Network” and select the “Pathfinder” menu. If you do not know the model number or generation of your VMAX® A1, inspect the sticker on top of the VMAX® A1 or the current firmware version (located in the System Information menu). Right-click and open the Setup Menu. From the HDD Menu, check the Capacity and Free Space of the hard drive. Unauthorized Dealer Policy. Note: Digital Watchdog’s VMAX recording unit series will support some third-party H. If you include the incorrect version or more than one version on the USB, the. 1. Enable the Use HTTPS setting. VMAX 960H Core 16-Channel Firmware v6. Supported / Affected Devices: VMAX® Series (Legacy)This article will outline how to test a NIC for a VMAX standalone unit using a Macintosh OS computer. Do not disassemble or reassemble the product. The Mobile Notify menu will display the IP address of the VMAX IP Plus and the unique Device IDs of connected mobile devices that have enabled the Push Notification settings within the VMAX Plus mobile application. Note: If you do not know the model of your DVR, inspect the model name, located on the sticker on top of the recorder. 160 and Gateway – 192. 0. 1 . If the issue persists, default the cameras confirm that the network settings are correct, then add it to the VMAX IP Plus through Camera Management. Disabling Illegal Login Lock On Hikvision Cameras. 1. 1 MP). Amazon. Mount and install all necessary cameras and external devices. Related Digital Watchdog VMS Apps: C3CMS. Subnet Mask: 255. 1. This DVR features two HDD bays but does not include an. Fill out device information in the device manager. 264 hd-sdi 1080p resolution digital video recorder (85 pages) DVR Digital Watchdog VMAX480 User Manual. You can then close the Site Manager window. How to Set Up Email Notifications for a VMAX® IP Plus-----Affected Roles: All Users Last Edit: October 11, 2023 Email Notifications. Check for any Bad Blocks or if the drive Temperature is exceeding 65o C. Enjoy the convenience of graphical. Digital Watchdog's VMAX mobile viewer for iPhone, iPad, and iPod devices is a free app that allows users to connect, view, search, setup, and control Digital Watchdog's. In the event of system errors, software corruption or display issues, recovery firmware files can be applied as a final troubleshooting step. Next, click the “Setup” button for the 2nd. Resolving Camera DHCP Addressing Issues Before Adding to a VMAX IP Plus As the VMAX IP Plus features a UPnP (Universal Plug and Play) function, when an IP camera is connected to the built-in PoE switch of the VMAX IP Plus the NVR will automatically attempt to assign an IP address to the camera that matches the unit’s IP address scheme (10. 168. 1. Release Notes Technical Bulletin - 2022 VMAX IP PLUS Firmware Firmware Upgrade Firmware Update Pathfinder Pathfinder Update P2P 01/02/2022 - Release Notes - C3 CMS Software Update v1. 446. 3595 : sales@digital-watchdog. Please note that the number of ports available may differ based on the model. The Digital Watchdog VMax A1 2. VMAX IP Plus Series. Insert your replacement hard drive and replace the four mounting screws to. x: Upgrade directly to DW Spectrum 4. Neste pdf, atopará instrucións detalladas sobre como instalar, configurar e operar o seu equipo, así como consellos de seguridade e solución de problemas. 52. Do not disassemble or reassemble the product. Amazon Secured Card. (127 pages) DVR Digital Watchdog VMAX 480 Quick Start Manual. This article will outline how to test a NIC for a VMAX standalone unit using a Macintosh OS computer. 1. It may cause electric shock or fire if the repair is not done properly. Troubleshooting. Summary of Contents for Digital Watchdog VMAX A1 Plus DW-VA1P41T. Digital Watchdog engineering has discovered an issue where the VMAX ® A1 Plus™ is prevented from communicating with our Pathfinder. To connect to a site: Click on your site from the Site List panel. In the event that the System Administrator forgot, does not know, or needs to reset the Administrator login for a standalone, analog VMAX® Series unit, a special request must be submitted for a password recovery. Please complete and submit a request form through the Digital. 2. 54 Firmware Firmware Update Firmware Upgrade Firmware Patch Pathfinder P2P DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866). DW University. 4. This delay in communication often results in the DVR becoming caught in a state of constant reboot. Page 1 BACKING UP FOOTAGE ON A VMAX™ SYSTEM Step 1. This mobile application allows users to monitor their VMAX® A1 Plus recording units using either direct connection (IP Address), DDNS, or Pathfinder (P2P). 4 Questions. To set the Motion Area: From the Setup Menu, click on Alarm, then select Camera Alarm. VMAX Series (Legacy) VMAX 480 Series; VMAX 960H Series (Core/Flex). If your investigation of the latency issue reveals a high amount of CPU usage, below are a few troubleshooting methods that you may try. We have discussed in detail the “ Free Download DW VMAX for PC Windows 7/8/10/MAC “. Complete the form below and a DW ® technical support representative will be in touch or check the status of your existing support ticket. Instead, connect the PoE switch to the router,. M. 168. This article will outline the information required for a Password Reset Form. VMAX A1 Plus (34) Setup (25) Troubleshooting (4) VMAX A1 Plus Flowcharts (5. 3. 1. Click on the . Your Recalls and Product Safety Alerts. New PTZ camera support: DWC-MPTZ830XW, DWC-MPTZ336XW. News & Events. Remove the four mounting screws that secure the hard drive to the inside of the DVR. The VMAX A1 G4 Universal HD over Coax 16-Channel 4K DVR from Digital Watchdog records HD analog, HD-TVI, and standard coax signals in up to 4K resolution. DW-VP16xT16P supports a maximum of up to 16 remote connections with the system, including through RTSP streams. 168. Click on the Pathfinder Use dropdown and select On. . VMAX IP Plus 4-channel PoE NVR with 5 virtual channels Learn more. Enable the “Use Pathfinder. This article will outline basic troubleshooting for recording errors or if the VMAX A1 Plus has stopped recording completely. Networks are typically. Host an Amazon Hub. 6. Click on the Security tab, then click the Custom Level button. Carefully turn the DVR over and place a hand on the hard drive to hold it in place. 1. Technical support and maintenance services are available. Digital Watchdog's VMAX mobile viewer for iPhone, iPad, and iPod devices is a free app that allows users to connect, view, search, setup, and control Digital Watchdog's. Please excuse our appearance! The Digital Watchdog Support KB is currently undergoing construction. This article will outline the information required for a Password Reset Form. News & Events Events Calendar. 1. However, it is highly recommended that you contact Digital Watchdog Technical Support prior to opening the recording unit as our company policies may have changed since your last contact. DW Forum. The new remote viewer with a user-friendly Graphic User Interface allows remote control of Digital Watchdog’s new VMAX Plus™ NVR/DVR.